Last Updated: July 19, 2024
Welcome to Epic Tech AI. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy explains how we collect, use, and protect your information when you visit our website and use our services.
1. Information We Collect
We may collect and process the following types of information:
1.1. Personal Information
This is information that you voluntarily provide to us which identifies you personally. This includes:
- Contact Information: Your name, email address, and any other information you provide when you contact us.
- Payment Information: When you make a purchase, your payment details are processed by our third-party payment processor (Stripe). We do not store your credit card details on our servers.
- Communication Data: Information you provide when you communicate with us via email, our contact forms, or our Intercom chat widget.
1.2. Non-Personal Information
This is information that is automatically collected when you visit our website. This includes:
- Log Data: Your IP address, browser type, operating system, referral URLs, pages visited, and other standard log data.
- Usage Data: Information about how you interact with our website, such as the features you use and the time you spend on our site.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, remember your preferences, and gather analytics data.
2. How We Use Your Information
We use the information we collect for various purposes:
- To provide, operate, and maintain our services.
- To process your transactions and manage your orders.
- To improve, personalize, and expand our services.
- To communicate with you, including responding to your inquiries.
- To prevent fraud and ensure the security of our platform.
- To comply with legal obligations.
3. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service Providers: We may share information with third-party vendors who perform services on our behalf, such as payment processing (Stripe) and customer support (Intercom).
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
5. Your Data Protection Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise any of these rights, please contact us at epictechai@gmail.com.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at epictechai@gmail.com.